What our customers say about us on Trustpilot
Our simple FirstStep Process
Looking to find out whether you have a food intolerance†? The FirstStep test is the first stage of testing, providing you with a simple positive/negative answer. Should you test positive, there are a range of full food intolerance tests† for you to choose from to pinpoint which ingredients could be causing you a reaction. The same original blood sample can be tested again if you wish to take one of our full test programmes. So there’s no need to send us another sample. A negative result means there is no further testing required.
The FirstStep kit contains all you need to take a small blood sample (2-3 drops) in the comfort of your own home, including small sterile lancets and a tiny wand to absorb your blood. Simply return your sample to us in the pre-paid envelope (UK and Ireland only) to our laboratory based in York. After our fully-experienced laboratory technicians have tested your sample, you should expect a call from our friendly Customer Care team with your result posted straight to you within 10 days.
What's included in the kit?
2 x Sterile Lancets
Yellow lancets gently prick the skin through the click of a button
2 x Absorbent Wands & Containers
The mini wands absorb a small amount a blood
1 x Plaster
Seals the tiny pin-prick mark on your finger and keeps it clean
1 x Alcohol-free cleansing wipe sachet
Clears dirt and kills bacteria on the skin
1 x Customer Details Form
Simply sign the Customer Details Form
1 x Prepaid Envelope*
Post your sample back to us, fuss-free
*Please note, your kit may only contain one absorbent wand and container. If this is the case please proceed as normal as we only need one sample.
More information on the FirstStep Test
The FirstStep test is a cost-effective option to check for the presence of food intolerance† through IgG testing. The analysis of IgG antibody levels in your blood will allow us to provide you with an easy to understand positive/negative result.
The FirstStep test is the indicator test; it will simply give a positive or negative result to ascertain whether or not you have a food intolerance†. It will not mention any specific foods or food groups.
We’re proud to say that we have a >98% reproducibility rate. This means that two separate tests carried out at the same time with the same person’s sample will correlate with each other >98% of the time.
Our laboratory and science are overseen by expert Biochemist, Dr Gill Hart who joined us in 2005 and has over 30 years’ experience in the development and validation of diagnostic tests and services. She steers the company’s research opportunities and product development, too! We understand putting your health into other people’s hands is a big deal, so you can find more on why you should trust and choose YorkTest here.
Our FirstStep test and full programmes work together hand-in-hand to help you discover your food intolerance† but they both serve a different purpose.
Taking a FirstStep test with us is an exciting first step towards optimal help by providing you with a yes or no indicator for food intolerance†. This testing option is ideal for those looking to see if there are raised food-specific IgG antibodies to foods in general in their blood.
If you were to test positive, you have the option to advance onto one of our full programmes to discover your individual food triggers. These full programmes indicate exactly what ingredients are causing a reaction, giving a thorough and detailed breakdown. We’ll also deduct the cost of the FirstStep test if you choose to upgrade. Plus there’s no need for an additional blood sample.
If you were to test negative, this means that the food-specific IgG antibodies to the foods that we measure are not raised. Therefore, you do not have a food intolerance†.
After you’ve sent back your blood sample for the FirstStep test, we promise not to leave you in suspense for long.
We have a quick turnaround, aiming to expertly test your sample and send your results back to you within 10 days. Everything happens in-house at YorkTest – from the expert analysis of your blood through to our friendly Customer Care team who will call you to discuss your result with you. Our expert team will be able to recommend a full programme for you based on your current symptoms and diet should you test positive at the FirstStep stage. Your original blood sample can be used if you choose to take one of our full test programmes.
Our full programmes include a thorough analysis of up to 208 food and drink ingredients, up to two 30-minute consultations with a nutritional therapist and extra content, such as guidebooks and a food and drink diary to help you along the way. Our Customer Care team are there to support you every step of the way, too.
If you missed your phone call from us, then please don’t worry. You can call us back on our free phone number 0800 074 6185 (Mon-Thurs: 8am-8pm, Friday: 8am-6:30pm, Saturday: 10am-4pm). Your results will also be posted straight to you, so you can rest-assured that your positive/negative result will get to you in the most streamlined way possible.
“I’m healthier, fitter and have more energy, and am more mentally positive. I wish I’d been tested earlier, it would have transferred my confidence in my youth.”
† YorkTest define Food Intolerance as a food-specific IgG reaction. Our information is intended to provide nutritional advice for dietary optimisation. YorkTest do not claim to treat or cure symptoms and recommend that you discuss any medical concerns you have with a GP before undertaking a YorkTest programme.
*Shipping is prepaid in the UK, USA, Norway, Australia and Ireland only