Delivery Information

UK Delivery

– Standard delivery (3-5 working days) £4.95
– UK confirmed delivery (2-3 working days – tracked) £6.95
– UK Priority Delivery (Next working day signed for – order by 3pm) £9.95

N.B Priority Weekend orders arrive on Tuesday 

Worldwide 

– Up to 10 days estimated delivery

Returns Policy

Under the Distance Selling Regulations the Customer may cancel the order within 14 days from the day after the Test Kit(s) have been delivered, so long as the kit remains unused. To do this the Customer must either notify YTL by email, phone or send a letter to the YTL stated address, informing YTL that the sample collection kits are being returned unused. A refund will be made within 30 days of receiving the cancellation request.

Talk to one of our team

For personalised customer care and access to a range of exclusive special offers please complete the form below. One of our customer care team representatives will then be in touch.

How should we contact you?

EmailTelephone