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Customer satisfaction

Dedicated customer care team

Our customers are at the heart of everything we do, so we’re incredibly thrilled that four out of five customers would recommend us to their family and friends. Our commitment to you is our number one priority.

Established in 1982

Food Intolerance and Sensitivity

Here at yorktest we will check your test at key stages throughout the laboratory process before sending you the final result. We will comprehensively maintain and calibrate the equipment used to test your sample to ensure accuracy and scrutinize the results of your test and only release the results when we are completely satisfied. We use the latest information technology within the laboratory processes to ensure the very highest levels of accuracy.

Your test is carried out by trained, qualified scientists at the yorktest laboratory. We will safeguard the confidentiality of your test throughout the process by using a unique number, enabling it to be tracked at every stage while ensuring that confidentiality is maintained.

Quality Charter

Accuracy and compliance

Our quality assurance procedures are audited by independent authorities to ensure compliance with international regulations (ISO 13485:2016). yorktest Laboratories produce unique sterile blood collection kits that comply with the European Medical Device Regulation 2017/745, Article 22 and the European In Vitro Diagnostic Directive 98/79/EC.

Quality Guarantee

Ongoing support

Along with your results, we will issue you with comprehensive support information to ensure you maintain optimum health.