{"id":874,"date":"2025-08-18T06:04:58","date_gmt":"2025-08-18T06:04:58","guid":{"rendered":"https:\/\/www.yorktest.com\/us\/?page_id=874"},"modified":"2025-10-11T11:03:26","modified_gmt":"2025-10-11T11:03:26","slug":"customer-survey-results-2018","status":"publish","type":"page","link":"https:\/\/www.yorktest.com\/us\/customer-survey-results-2018\/","title":{"rendered":"Customer Survey Results 2018"},"content":{"rendered":"\n\n\n<section class=\"pt-6 pb-6 lg:pt-8 lg:pb-8 \" id=\"\" data-section=\"breadcrumbs\">\n    <div class=\"container\">\n        <div class=\"flex\">\n            <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"pt-0 pb-10 lg:pt-0 lg:pb-10 \" id=\"\" data-block=\"heading-and-text\">\n    <div class=\"container\">\n        <div class=\"flex flex-col gap-6\">\n                            <h1 class=\"text-5xl lg:text-[70px] leading-[1.2]\">\n                    Customer Survey Results 2018\n                <\/h1>\n            \n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"bg- pt-0 pb-10 lg:pt-0 lg:pb-20 \" id=\"\" data-block=\"generic-content\">\n    <div class=\"container\">\n        <div class=\"w-full \">\n                            <div class=\"wysiwyg\">\n                    <div style=\"width: 100%; display: flex; justify-content: space-between; max-width: 1016px;\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-38366\" style=\"width: 49%;\" src=\"https:\/\/stagingyt.wpengine.com\/wp-content\/uploads\/2019\/02\/Most-common-symptoms-were_-2.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-38369\" style=\"width: 49%;\" src=\"https:\/\/stagingyt.wpengine.com\/wp-content\/uploads\/2019\/02\/81-2.png\" alt=\"\" \/><\/div>\n<p>&nbsp;<\/p>\n<p>We asked our customers what type of symptoms they had been experiencing before taking one of our programmes.\u00a0<a href=\"https:\/\/www.yorktest.com\/food-intolerance-advice\/symptoms\/\">Symptoms Of A Food Intolerance<\/a>\u00a0can be wide-ranging and affect your quality of life, from dermatological and respiratory issues through to feeling bloated regularly.<\/p>\n<p>We found that 8 in 10 customers reported an improvement in their symptoms following one of our programmes. We\u2019re thrilled to hold this powerful statistic and it will give our new customers an extra sense of stability that they have the support to make worthwhile health improvements.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"width: 100%; display: flex; justify-content: space-between; max-width: 1016px;\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-38366\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/7-1-o3ubd5qth9rgsipxxtkubf0dgxgz7i9ls9vqlk4ayw.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-38369\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/82-3-o3ublcw538zi22t82d5p2cj3zx28cgtbkuq7afyop4.png\" alt=\"\" \/><\/div>\n<p>&nbsp;<\/p>\n<p>Many of our customers last year had been dealing with their unexplained symptoms for over a year. 20% of those had been suffering for over 10 years before coming to yorktest. Are you currently suffering from any unsolved issues? We\u2019re always happy to discuss how you\u2019re feeling at the moment.<\/p>\n<p>With a number of customers suffering from their symptoms for over a year, it comes as no surprise that their food triggers have persisted and developed in their body which may have been due to the increase in inflammation. Over 8 in 10 customers noticed their symptoms at least once a week.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"width: 100%; display: flex; justify-content: space-between; max-width: 1016px;\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-38366\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/over-a-third-3-o3uc06sgx5ad8l9pgrxselsxerypsjouy99zvlz2iw.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-38369\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/88-1-o3uc4nivdteedws8e7ezqz8qznyhcseykcu0xxcqyw.png\" alt=\"\" \/><\/div>\n<p>&nbsp;<\/p>\n<p>We work incredibly hard at yorktest to make sure the credible articles you read, the messaging we put out there and what we do as a brand is readily available, transparently honest and accessible online. There are some testing companies who have no basis in science, so this gives us peace of mind that you\u2019re not trusting just\u00a0<em>anybody<\/em>\u00a0with your health. We have a\u00a0<a href=\"https:\/\/www.yorktest.com\/buyers-guide\/\">Buyers\u2019 Guide<\/a>\u00a0if you would like to read more.<\/p>\n<p>We always recommend that new customers should seek advice with their GP before coming to yorktest. However, it is saddening to see that a high proportion of customers had consulted with their GP 10 times or more in regard to their symptoms. If you would like to take a closer look at your diet once anything underlying has been ruled out, we\u2019re happy to help.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"width: 100%; display: flex; justify-content: space-between; max-width: 1016px;\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-38366\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/Text-placeholder-5-o3ucev1rm1dihfyds4a4bwhz9bmzyfy0avwvl47te0.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-38369\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/4-3-o3ucsb4ndps6kmf89fizi0cd6rd12kbrtfvxqma2dk.png\" alt=\"\" \/><\/div>\n<p>&nbsp;<\/p>\n<p>A third of our customers had been referred to us \u2013 whether it\u2019s through a loved one or a medical professional. This is also aided by our fantastic Refer-a-Friend scheme where your loved one receives \u00a375 off a full food intolerance programme. If you know someone who has taken a test with us and you\u2019re interested yourself, get in touch with us by quoting their contact ID found on any letter we\u2019ve sent to them. It\u2019s that simple!Our customers are at the heart of everything we do, so we\u2019re incredibly thrilled that we have held this stat for many years running. Our experience spans over 35 years in diagnostic testing (check out our\u00a0<a href=\"https:\/\/www.yorktest.com\/about-us\/\">About Us<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.yorktest.com\/research\/\">Research<\/a>) and, therefore, we are confident that our post-test aftercare, validation of our programmes and our commitment to you is\u00a0 our number one priority.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"width: 100%; display: flex; justify-content: space-between; max-width: 1016px;\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-38366\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/87-3-o3ud9ikahjc53nfgsda4n614nojwz3mvulswzyrmh4.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-38369\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/over-3-o3udacn4k8hbf67rwqa6uyfvo0fnteyamqogctj0y0.png\" alt=\"\" \/><\/div>\n<p>&nbsp;<\/p>\n<p>We include personalised nutritional aftercare with every full test programme to ensure you\u2019re not left in the dark on how to put your results into action. These 30-minute phone consultations aim to look at your current diet and how you can replace your trigger foods with other nutritious alternatives. You can meet our friendly nutritional therapists\u00a0<a href=\"https:\/\/www.yorktest.com\/our-experts\/\">Here<\/a>.Did you know that studies have shown that removing trigger foods can aid weight loss? This is because if we eat something that doesn\u2019t quite agree with us, the digestive system may feel under siege by hoarding supplies, storing fluid and increasing weight. In fact, weight management issues can be a sign of a food intolerance.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"width: 100%; display: flex; justify-content: space-between; max-width: 1016px;\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-38366\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/99.5-4-o3ukqzwjum8jn1zq7cqlznxjpib8r6gj8ezb4t7clk.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-38369\" style=\"width: 49%;\" src=\"https:\/\/www.yorktest.com\/wp-content\/uploads\/elementor\/thumbs\/Depositphotos_139855226_xl-2015-3-o3ujrgm7cppplmj0p7jhv8gd5qvy0j9ecp6qkdhxqg.jpg\" alt=\"\" \/><\/div>\n<p>&nbsp;<\/p>\n<h3>Overview:<\/h3>\n<p>Are you considering taking a food intolerance\u2020 test? We understand that you want to make an informed decision before you put your health into another pair of hands. You may wish to see our\u00a0<a href=\"https:\/\/uk.trustpilot.com\/\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a>\u00a0reviews and our\u00a0<a href=\"https:\/\/www.yorktest.com\/testimonials\/\">Testimonial<\/a>\u00a0page for a closer glimpse of our customer experiences.<\/p>\n<p>Thank you to all the customers who took the time to complete our survey following their yorktest programme. The input we receive from all respondents will help create an even greater yorktest experience for 2019!<\/p>\n<h6><em>\u2020yorktest define Food Intolerance as a food-specific IgG reaction<\/em><\/h6>\n<h6><em>Customer survey results surveying 343 respondents over a 12-month period<\/em><\/h6>\n<h6><em>yorktest do not claim to treat or cure symptoms and recommend that you discuss any medical concerns you have with a GP before undertaking a yorktest programme.<\/em><\/h6>\n\n                <\/div>\n            \n                    <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-874","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/pages\/874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/comments?post=874"}],"version-history":[{"count":2,"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/pages\/874\/revisions"}],"predecessor-version":[{"id":86427,"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/pages\/874\/revisions\/86427"}],"wp:attachment":[{"href":"https:\/\/www.yorktest.com\/us\/wp-json\/wp\/v2\/media?parent=874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}